The exchange’s head of security said there had been two incidents involving “inappropriate access” to client data, involving about 2,000 user accounts.
Kraken’s chief security officer said that the company would not be negotiating with a criminal group threatening to release certain information related to client data.
In a Monday X post, Nick Percoco reported an attempt to extort an unspecified amount from the cryptocurrency exchange by an unnamed group “threatening to release videos of our internal systems with client data shown.” He said Kraken’s systems “were never breached” and user funds were not at risk from the attempt.
“We will not pay these criminals,” said Percoco. “We will not ever negotiate with bad actors.”
